Where are your products manufactured?

All our Yixing purple clay teapots and ceramic tea sets are meticulously handcrafted in their authentic origins—Yixing, Jiangsu Province for Zisha teapots, and Dehua, Quanzhou for white porcelain tea sets. We ship directly from the production sites to ensure genuine quality and traceability for global customers.

Where do you ship your products from?

We ship all our products directly from their place of origin in China, and we offer global shipping to our customers.

Is free shipping applicable to all your products?

Complimentary global shipping is provided for all orders with a total value exceeding $80.

Do I have to pay customs duties and taxes for customs clearance?

Customs duties and taxes are determined by the customs regulations of your destination country/region, including the order value, commodity type, and local tax thresholds. As the recipient, you are responsible for any applicable customs duties, taxes, or related clearance fees that may be imposed upon delivery. These charges are not included in the product price or shipping costs.

To which countries do you ship your products?

We ship our Chinese tea ware products to most countries and regions worldwide. If you have any questions about delivery to your specific location, please feel free to contact our customer service team for confirmation.

How long will it take to receive my order after I place it?

Order processing takes 1-3 business days. Delivery times vary by shipping method and destination, Economy Shipping (Sea/Air Mail): 15-35 business days, suitable for non-urgent orders.

Do you accept returns for your products?

Yes, we accept returns within 30 days of delivery for unused products in original packaging, with return shipping covered by us for quality issues and by buyers for change-of-mind returns, while customized and clearance items are non-returnable.

Do you offer cash on delivery (COD)?

No, we currently do not support cash on delivery for any international orders.